Shipping Policy

Thank you for shopping with Urban Market.

This Shipping Policy explains our order processing, shipping, tracking, and delivery procedures.

ORDER PROCESSING

Orders are normally processed within:

______ business days.

Orders placed on weekends or public holidays may begin processing on the next business day.

DELIVERY ESTIMATES

Estimated delivery time:

________________________________

Delivery estimates are approximate and may vary depending on destination, carrier operations, product availability, customs procedures, weather conditions, or other circumstances outside our reasonable control.

SHIPPING COSTS

Shipping cost:

________________________________

Free shipping conditions, if applicable:

________________________________

Any shipping cost applicable to your order will be displayed during checkout before payment.

ORDER TRACKING

When tracking information is available, customers will receive tracking details using the contact information provided during checkout.

Please allow some time after shipment for tracking information to become active.

DELIVERY ADDRESS

Customers are responsible for providing a complete and accurate shipping address.

Please check your:

- Street and number;
- Apartment/unit information;
- City;
- State/region;
- Postal code;
- Country;
- Contact number.

If you notice an error after placing an order, contact us immediately. We cannot guarantee that an address can be changed after processing has begun.

DELAYS

Occasional delays may occur due to carrier operations, high-demand periods, customs, weather, holidays, or other external circumstances.

If your shipment appears significantly delayed, contact our support team and we will assist you with available tracking information.

LOST OR DAMAGED PACKAGES

If your package is lost or arrives damaged, please contact:

Email: ______________________________

Include your order number and any relevant photos or tracking information.

INTERNATIONAL ORDERS

International shipping availability:

________________________________

Customers may be responsible for import duties, taxes, customs fees, or other charges imposed by their country unless otherwise stated during checkout.

ORDER TRACKING PAGE

You can track eligible orders through our Track Your Order page using the tracking information provided after shipment.

CONTACT

For shipping questions, contact:

Email: ______________________________

Phone / WhatsApp: ______________________________