Privacy Policy
Urban Market respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we may collect, use, store, and share information when you visit our website, make a purchase, contact us, or otherwise interact with our store.
1. INFORMATION WE COLLECT
Depending on how you interact with our store, we may collect information such as:
- Name;
- Email address;
- Phone number;
- Billing address;
- Shipping address;
- Order and transaction information;
- Device and browser information;
- IP address;
- Website activity and interaction data;
- Customer support communications.
Payment information may be processed directly by our payment providers and Shopify. We do not necessarily receive or store complete payment card information.
2. HOW WE USE YOUR INFORMATION
We may use personal information to:
- Process and fulfill orders;
- Process payments;
- Deliver purchased products;
- Provide customer support;
- Communicate order updates;
- Prevent fraud and security issues;
- Improve our website and customer experience;
- Maintain business and transaction records;
- Send marketing communications where permitted and, where required, with your consent.
3. SHOPIFY
Our store is hosted using Shopify.
Shopify may process certain personal information necessary to provide ecommerce functionality, checkout, payment, analytics, security, and related services.
Shopify’s own privacy practices also apply to information processed through its platform.
4. SERVICE PROVIDERS
We may share information with service providers where necessary to operate our business, such as:
- Payment processors;
- Shipping and logistics providers;
- Ecommerce technology providers;
- Analytics providers;
- Customer support tools;
- Marketing providers.
These providers may process information only as necessary for their respective services and subject to applicable agreements and laws.
5. COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies and similar technologies to operate essential website functions, remember preferences, analyze website usage, improve performance, and support marketing activities where applicable.
You may be able to manage certain cookies through your browser or available privacy controls.
6. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including legal, tax, accounting, fraud-prevention, and business requirements.
7. DATA SECURITY
We use reasonable administrative and technical measures designed to protect personal information.
However, no online transmission or storage system can guarantee absolute security.
8. YOUR PRIVACY RIGHTS
Depending on where you live, you may have rights regarding your personal information, including rights to request access, correction, deletion, restriction, or information about how your data is processed.
To submit a privacy request, contact:
Email: ______________________________
9. MARKETING COMMUNICATIONS
You may unsubscribe from marketing emails at any time using the unsubscribe option included in our communications.
Transactional communications relating to orders or customer service may still be sent when necessary.
10. CHILDREN
Our store is not intentionally designed to collect personal information from children contrary to applicable law.
11. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements.
12. CONTACT US
For questions about this Privacy Policy or the handling of your information, contact:
Urban Market
Email: ______________________________